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Language Services for Healthcare

Why choose CyraCom for your healthcare organization

Full Suite of Language Services Developed for the Healthcare Industry

Link to: Phone Interpretation

Phone Interpretation

Link to: Video Interpretation

Video Interpretation

Link to: Translation & Localization

Translation &
Localization

Link to: On-Site Interpretation

On-Site Interpretation

Link to: Assessments

Assessments

Why Choose the Leading Provider of Language Services to Healthcare

Trained and Qualified Employee Interpreters

All our employee interpreters are first vetted, screened, and tested for bilingualism. The candidates that pass initial screening then complete the instructor-led training program that CyraCom developed in-house.

Interpreter Training for Healthcare

During our extensive training program, an instructor teaches our interpreter candidates interpretation best practices, protocols, and vocabulary reviews for the healthcare industry. Before graduating to the call floor, employee interpreters must pass written and oral tests.

Healthcare classroom training covers relevant domains found in a hospital setting, such as pediatrics, emergency medicine, trauma, outpatient clinics, medical specialties, and more. Instruction surrounding terminology and context found in healthcare calls includes:

NCIHC’s Standards for InterpretingCode of EthicsMedical equipment
Pharmacological concepts and medicationsCommon medical encounters, including: geriatric, pediatric, and mental health encountersSymptoms, diagnostics, and conditions
Body systems, anatomy, and physiologyEmergency situationsCheckups, invasive procedures, and other common medical treatment situations
CLAS standardsInsurance industry training for health plansAnd more

HIPAA-Compliant Operations

Our operations follow and are third-party audited for data security, PCI compliance, and HIPAA compliance. Some of our security measures include:

  • No cell phones allowed
  • No written notes
  • Training and acknowledgment of HIPAA laws

Secure Translations to Provide Care

Translation plays an increasingly vital role in major healthcare initiatives, such as reducing patient harm and readmission rates, and increasing patient satisfaction.

Why CyraCom for Healthcare Translation?

  • An easy-to-use translation portal for tracking projects and spending
  • Translation memory that can be applied across multiple facilities for reduced costs
  • Skilled linguists with subject matter expertise in healthcare
  • Our qualified linguists can translate, edit, and proofread projects within our secure portal

Many hospitals departments utilize translation services, including:

Risk ManagementMarketingADA ComplianceReview Boards & Clinical Research
Intake, consent, and discharge formsWebsites and interactive patient portalsLarge print documentsSubject bill of rights
Notices of rights and letters of notice that require responsesBrochures and community outreachSection 508 related projectsPHI authorizations
Financial assistance policiesContent to attract global healthcare patientsAudioDonor/pre-transplant history and health questionnaires
Complaint formse-Learning videos (closed captioning, voiceover, and subtitles)BrailleInformed consent and assent documents

Ready to take the next step?

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WhitepapersCase StudiesVideos
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Read about how Mercy Medical Center utilizes video-remote interpretation in its language service program

About CyraCom

In business for 25 years, CyraCom is a language services leader that provides interpretation and translation services to thousands of organizations across the US and worldwide.

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© 2022 – CyraCom International, Inc.

Contact Us

Sales Inquiries:
getstarted@cyracom.com
1-844-727-6739

Career Info:
careers.cyracom.com
1-855-297-2562

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Current Client Support:
cyracom.com/contact

Corporate Office
2650 E Elvira Rd, Suite 132
Tucson, AZ 85756

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