Language Services for Healthcare

Why choose CyraCom for your healthcare organization

Full Suite of Language Services Developed for the Healthcare Industry

Why Choose the Leading Provider of Language Services to Healthcare

CyraCom helping assess skills of healthcare staff interpreters and insurance dual-role bilingual employees

Trained and Qualified Employee Interpreters

All our employee interpreters are first vetted, screened, and tested for bilingualism. The candidates that pass initial screening then complete the instructor-led training program that CyraCom developed in-house.

Interpreter Training for Healthcare

During our extensive training program, an instructor teaches our interpreter candidates interpretation best practices, protocols, and vocabulary reviews for the medical industry. Before graduating to the call floor, employee interpreters must pass written and oral tests.

Healthcare classroom training covers relevant hospital settings, such as pediatrics, emergency medicine, trauma, outpatient clinics, medical specialties, and more. Instruction surrounding terminology and context found in medical calls includes:

NCIHC’s Standards for Interpreting	Code of Ethics	Medical equipment
Pharmacological concepts and medications	Common medical encounters, including: geriatric, pediatric, and mental health encounters	Symptoms, diagnostics, and conditions
Body systems, anatomy, and physiology	Emergency situations	Checkups, invasive procedures, and other common medical treatment situations
CLAS standards	Insurance industry training for health plans	And more

HIPAA-Compliant Operations

Our operations follow and are third-party audited for data security, PCI compliance, and HIPAA compliance. Some of our security measures include:

No cell phones allowed
No written notes
Training and acknowledgment of HIPAA laws

Secure Translations to Provide Care

Quality translations are increasingly vital for major healthcare initiatives, such as reducing patient harm and readmission rates and increasing patient satisfaction.

Why CyraCom for Healthcare Translation?

An easy-to-use translation portal for tracking projects and spending
Translation memory that can be applied across multiple facilities for reduced costs
Skilled, human linguists with subject matter expertise in healthcare
Our qualified linguists can translate, edit, and proofread projects within our secure portal

Many hospitals departments utilize translation services, including:

Risk Management	Marketing	ADA Compliance	Review Boards & Clinical Research
Intake, consent, and discharge forms	Websites and interactive patient portals	Large print documents	Subject bill of rights
Notices of rights and letters of notice that require responses	Brochures and community outreach	Section 508 related projects	PHI authorizations
Financial assistance policies	Content to attract global healthcare patients	Audio	Donor/pre-transplant history and health questionnaires
Complaint forms	e-Learning videos (closed captioning, voiceover, and subtitles)	Braille	Informed consent and assent documents