Jeremy Woan

Chairman & CEO

Jeremy Woan joined CyraCom International from the Bampton Group, a venture capital investment and advisory firm with offices in San Francisco and the UK that, for over ten years, has successfully invested in and worked with a wide range of transatlantic and US technology and service companies. All companies in which Bampton has invested have subsequently gone on to IPO or trade sale. Through his work, Jeremy has served as a board member and chairman of various private and public companies in fields including: enterprise software, cellular telephony, healthcare technology and services, and media.

Previously, Jeremy successfully built two technology companies through to IPO, one in high performance notebook computing and the other in electronic patient record systems. Prior to this, he worked for several leading international investment banking firms where he specialized in the international growth and financing of technology companies and worked on a wide range of UK and international IPO's.

Jeremy is the recipient of the 2010 Thomas R. Brown Excellence in Entrepreneurship Award. He has frequently been a panelist and speaker at US and European conferences on technology investing and especially on the issues of raising finance and building a management team domestically and internationally. Jeremy holds graduate degrees from Cambridge University in law and public international law and was 2007 Entrepreneur in Residence at the McGuire School of Entrepreneurship within the University of Arizona's Eller College of Management. He chairs the Northern California branch of the Cambridge Alumni, and is a Director of the English-Speaking Union of the United States.

Susan Sweeney

Chief Financial Officer

Susan Sweeney joined CyraCom International in October of 2007. She has over 20 years of experience in finance and accounting and comes from a background of public accounting and senior level finance positions. Susan holds a B.S. in Accounting from Southern New Hampshire University and an M.B.A. from The University of Arizona.

Prior to joining CyraCom International, Susan was VP of Finance with a Workers’ Compensation Pharmacy Benefit Manager and the Assistant Controller for a large ($400m) regional RV dealership. She has a record of leading successful initiatives in cost containment and organizing accounting systems.

Before moving to the private sector, Susan worked 10 years for public accounting firms in her native New Hampshire and then for the largest regional public accounting firm in Southern Arizona.

Stephen McNeil

Vice President, Sales

Stephen McNeil joined CyraCom International, Inc. in 2002. In his role as VP of Sales for the healthcare market, he provides leadership and works with the field team to improve health outcomes for Limited English Proficient individuals nationwide. In his nine years with CyraCom, Stephen has worked with the American Hospital Association (AHA), the Institute for Diversity, and many community-based healthcare services organizations.

Stephen has a diverse sales background, creating partnerships with organizations that include Catholic Healthcare West, Children’s Hospital Corporation of America, and HealthTrust.

Stephen came to CyraCom from Peoplesoft where he specialized in providing Human Resource and Call Center software solutions. Stephen has been a sales top performer and has received numerous customer service awards. Stephen received his B.S. in Information and Computer Science with a minor in Business Management from the University of California at Irvine, CA.

Todd Torman

Vice President, Sales

Todd Torman is the VP of Worldwide Sales to Business and Government Accounts for CyraCom International.

Todd has an extensive career in business spanning more than 22 years. His areas of specialization include sales, marketing, business development, mergers and acquisition, product management, process improvement and controls, vendor management, IT, and general management. Prior to joining CyraCom International, Todd held multiple Director level positions for Qwest Communications in which he successfully led both Product Management and Sales organizations. He was also Vice President of Operations at IP Access, where his team successfully implemented a systems integration model for manufacturing products forward, which mitigated expense and minimized inventory levels. He also held multiple management positions at GTE Communications Corporation, where he was responsible for product management, building strategic plans, analyzing financial data, and creating an indirect distribution sales program. Todd completed his Bachelor of Science degree at Purdue University.

Jeremy Woan

Chairman & CEO

Jeremy Woan joined CyraCom International from the Bampton Group, a venture capital investment and advisory firm with offices in San Francisco and the UK that, for over ten years, has successfully invested in and worked with a wide range of transatlantic and US technology and service companies. All companies in which Bampton has invested have subsequently gone on to IPO or trade sale. Through his work, Jeremy has served as a board member and chairman of various private and public companies in fields including: enterprise software, cellular telephony, healthcare technology and services, and media.

Previously, Jeremy successfully built two technology companies through to IPO, one in high performance notebook computing and the other in electronic patient record systems. Prior to this, he worked for several leading international investment banking firms where he specialized in the international growth and financing of technology companies and worked on a wide range of UK and international IPO's.

Jeremy is the recipient of the 2010 Thomas R. Brown Excellence in Entrepreneurship Award. He has frequently been a panelist and speaker at US and European conferences on technology investing and especially on the issues of raising finance and building a management team domestically and internationally. Jeremy holds graduate degrees from Cambridge University in law and public international law and was 2007 Entrepreneur in Residence at the McGuire School of Entrepreneurship within the University of Arizona's Eller College of Management. He chairs the Northern California branch of the Cambridge Alumni, and is a Director of the English-Speaking Union of the United States.

David Friend

Mr. Friend is President and CEO of Carbonite, Inc., a leading provider of online PC backup service for the consumer market. He has been a successful entrepreneur and angel investor in the technology and communications industries for over 25 years. Mr. Friend co-founded Sonexis, Inc., in 1999 and was Chairman, President and CEO until 2003. Sonexis is a leading manufacturer of teleconferencing and web conferencing equipment. From 1995 to 1999, Mr. Friend was CEO, co-founder and Chairman of FaxNet Corporation, a leading supplier of messaging services to the telecommunications industry. FaxNet was selected by Upside magazine as one of the "Hot 100" private US companies in 1999 and was sold in 1999 for approximately $240 million.

From 1984 to 1994, Mr. Friend was Chairman, CEO and co-founder of Pilot Software, Inc., which was sold in 1995 to Dun & Bradstreet Corporation. Pilot pioneered executive information systems ("EIS") and multi-dimensional databases, a technology that allowed large retail chains to analyze sales data in new ways.

Prior to co-founding Pilot, Mr. Friend was Chairman and co-founder of Computer Pictures Corporation, whose "Trend-Spotter" software was among the first to apply computer graphics to business data. Computer Pictures was bought by Cullinet Corporation (now part of Computer Associates).

Prior to Computer Pictures, Mr. Friend was President and co-founder of ARP Instruments, a popular synthesizer used by leading rock bands like the Who, Stevie Wonder, Led Zeppelin, and many others. Mr. Friend is recognized as one of the most influential figures in the development of the electronic keyboard industry.

Mr. Friend holds a bachelor's degree in engineering from Yale University, and attended the Princeton University Graduate School of Engineering, where Mr. Friend was a David Sarnoff Fellow. Mr. Friend has been featured in USA Today, Tech Capital, The Boston Globe, Mass HiTech, Fortune, Forbes and Tom Peter's best-selling management book, The Pursuit of Wow! He has been a trustee of the New England Conservatory, Berklee College of Music, and the Brookings Institution in Washington, DC.

Richard B. Kauffman

Richard B. Kauffman is Chief Financial Officer for Holualoa Companies, a real estate investment firm with over six million square feet of property under management. Holualoa focuses on the successful acquisition, repositioning, redevelopment and disposition of underperforming real estate assets with properties located throughout the United States, France and Switzerland.

Prior to joining Holualoa in 2000, Mr. Kauffman worked as:

  • Manager of Corporate Audit for the Tuttle-Click Automotive Group, an $800+ million revenue company with 23 dealerships in California and Arizona,
  • Vice President, CFO and Board Member of Factory 2-U, a 40 store discount retailer with revenues exceeding $95 million and stores located in Arizona, New Mexico and Texas; and
  • Manager of Corporate Audit for Campbell Soup Company responsible for worldwide operational and financial audits (including overseas assignments in Latin America, Europe, and Australia).

Mr. Kauffman began his career with KPMG Peat Marwick in Philadelphia, PA.

Mr. Kauffman earned a Bachelor of Science in Accounting, with Distinction, from the Pennsylvania State University and is a licensed CPA. He is a member of the American Institute of CPAs, the Pennsylvania Institute of CPAs and the Arizona Society of CPAs.

Alexander (Lex) Sears

Lex Sears was born in Vancouver, Canada, in July 1942 and lived there until 1970 when he moved to Tucson, where he has since resided. He graduated from the University of British Columbia in 1964 with a Bachelor of Arts Degree and did his postgraduate work in Economics at Simon Fraser University.

Lex has been in the real estate business in Tucson, Arizona since 1971. His company, Sears Financial Corporation, is involved in real estate development, consulting, investment and management.

Sears Financial has been involved in creating numerous residential communities. In addition, his company has been and is involved in developing office parks and shopping centers. One of his company's current projects, Eagle Crest Ranch, is a mixed-use community that will contain 1,000 single family homes and over 500,000 square feet of commercial and hi-tech industrial.

In addition, Sears is involved in land bank financing of major builders, and numerous other ventures in Canada and overseas.

Lex was a major stockholder and on the Board of Directors of Long Realty Co., southern Arizona's largest real estate company. He also served on the Community Board of Directors of Commercial Federal Savings Bank, Mission Management and Trust Co., and Stewart Title and Trust of Tucson. Currently, he serves on the board of Harbob Western Developments Canada Ltd., as well as CyraCom International, Inc.

Lex is involved with numerous community boards in various capacities. He is a member of the Tucson Chamber of Commerce and the Southern Arizona Homebuilders' Association, and is the founder and past co-chair of the Real Estate and Allied Professionals organization. He is also past President of the Tucson Jewish Community Center, the Desert Caucus and Ventana Canyon Golf Club. He has been listed in Who's Who in the World Jewish Directory.

Wayne Willis

Wilco. Since 1996, Mr. Willis has served, directly or through his consulting company Wilco, as an investor in, consultant to, or board member of, a number of early-stage, rapid-growth, technology-based companies. Mr. Willis sometimes takes short-term assignments as part of the active management of the client companies. Recent engagements include:

  • As Chairman and CEO of BeNotified Software, Mr. Willis led the capitalization and re-launch of that company and the ultimate sale of the technology. (2003-4)
  • As Executive Chairman of Cyracom International, Mr. Willis instituted operational and marketing changes, restructured the balance sheet (debt to equity conversion) and hired an experienced CEO to lead the now profitable company. (2001-2002)
  • As CEO of Ditto.com, an Internet search engine, Mr. Willis redirected the corporate strategy and successfully sold the company to Sorceron, Inc. for stock valued at $20 million at closing (2000- 2001).
  • As Vice-Chairman of FaxNet, Willis assisted management in the successful growth and subsequent sale of the company to Critical Path, Inc., (NASDAQ: CPTH) for stock valued at $200 million at closing (1999).
  • As Acting CEO and Chairman of HealthScribe, Inc., a VC-backed, internet-based medical transcription company, Mr. Willis successfully raised $10 million in the Series B round of financing, recruited a veteran CEO to run the company and maintained growth of revenues while cutting losses in half. (1999)
  • As advisor to several small companies in the Bay Area, Mr. Willis has served on Boards, assisted with growth, raised funds, positioned them for sale and represented their interests during negotiations for all the above.

Voice-Tel. From 1991-1995, Mr. Willis served as President and a Director of Voice-Tel Enterprises, Inc., a voice-messaging network and franchise system. During his tenure there, system-wide sales grew from $3 million per year to over $60 million per year, a digital network was deployed internationally, an acquisition of a much larger competitor was successfully integrated and the Company was positioned for successful merger with Premiere Technologies (NASDAQ: PTEK) in 1997. At the time of the merger, the Premiere stock issued to the Voice-Tel System was valued at $216 million.

Hyatt Legal Services. From 1977 - 1990, Mr. Willis was co-founder, Senior Partner and Chief Operating Officer of Hyatt Legal Services, a nationwide chain of law offices serving the general public. During his tenure, the firm grew to be the second largest law firm in the United States. It was successfully sold to Metropolitan Life Insurance Company and the employee-lawyers of the firm for significant sums subject to non-disclosure agreements.

Other. Mr. Willis earned a BS (1969) and MA (1974) in Administrative Sciences from Yale and a law degree from Yale Law School (1975). Between college and law school, he served as a New Haven policeman. Between law school and founding Hyatt Legal Services, he clerked for a federal appeals court (9th Circuit) and practiced law with Brobeck, Phleger and Harrison, a large, San Francisco-based, law firm.

Senior Management

  • Jeremy Woan
  • Susan Sweeney
  • Stephen McNeil
  • Todd Torman


Board of Directors

  • Jeremy Woan
  • David Friend
  • Richard B. Kauffman
  • Alexander (Lex) Sears
  • Wayne Willis